Individuals in the organisation engage quite often in reactive and protective defensive behavior with the objective of avoiding action, balances or change.
Defensive Behaviour as a
part of Organisational Politics
Individuals in the organisation
engage quite often in reactive and protective defensive behavior with the
objective of avoiding action, balances or change. Each of the objectives of
defensive behaviour is illustrated in the following lines.
Avoiding Action
Here are six popular ways to
avoid action.
Over
conforming
Rigid Adherence to politics, rules and precedents
to avoid action in a particular case.
Buck
Passing
Transferring responsibility for action or decision
making to some one else in the organisation.
Playing
Dumb
False
pleading of ignorance or inability to avoid an unwanted task.
Depersonalisation
To avoid becoming personally
involved, people are treated as objects and numbers. This distancing from them
avoids problems and the need for considering their idiosyncrasies and impact of
events on them.
Stretching
and Smoothing
Stretching is prolonging task.
Smoothing refers to covering up fluctuations in effort or output. Both are
designs to give semblance of being busy and productive.
Stalling
Being
supportive publicly while doing little or nothing privately.
Avoiding Blame
The following behaviours are intended to avoid blame, or actual or
anticipated negative results.
Buffing
Documenting activity to projection image of
competence and thoroughness
Playing
Safe
Taking only profitable projects,
having risky decisions approved by superiors, qualifying judgements and taking
neutral positions in conflict situations- all are to evade situations pregnant
with unfavourable outcomes.
Justifying
Developing explanations to minimize responsibility
for negative result and/ or apologizing to demonstrate remorse.
Scapegoating
Shifting
the blame for negative results on external factors.
Misrepresenting
Manipulating of information by distorting,
embellishing and selectively representing it.
Escalation of Commitment
By
throwing good money (additional resources)
after bad money (poor decisions and failing courses of action) to demonstrate
confidence in the past actions and consistency over time. Avoiding change
When
people feel threatened by change they resort to the following behaviours Resisting Change: This is a catch-all phase under
which many defensive bahaviours are
covered. Protecting Turf: Fencing the job territory to
avoid encroachment. Immediate consequence
of defensive behaviours is reduced organisational effectiveness. Their
long-term consequences are organisational stagnation, detachment from
organisational environment, highly politicized organisational culture and low
morale.
Tags : Management Concepts & Organisational Behaviour - Organisational Power & Politics
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