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Management Concepts & Organisational Behaviour - Communication

Meaning and Definition of Communication

   Posted On :  18.05.2018 06:17 am

The term ‘communication’ is derived from the Latin word ‘communis’ which means common.

The term ‘communication’ is derived from the Latin word ‘communis’ which means common. The term communication is used to signify the act of transferring ideas or receiving it by any means-word of mouth, the telephone, telegram, letter, message etc. In an organisation managers have to communicate constantly. If we observe the activities of any manager, we will find that he is busy writing a letter or receiving one, meeting a worker or a group of workers or his superior attending a conference or addressing one, telephoning or discussing a project with an expert, negotiating terms and so on. Managerial functions are discharged through communication. Direction, guidance, delegation of authority, assignment of duties etc., are done through communication. Thus communication is not a one way process.
Definition of Communication
The term “communication” is freely used by everyone. It is one of the most frequently discussed subjects in the field of organisational behaviour. According to Louis Allen, Communication is the sum of all things, a person does when he wants to create an understanding in the mind of another. It involves a systematic and continuous process of telling, listening and understanding.
According to Keith Davis, “It is the process of passing information and understanding from one person to another. It is essentially a bridge of meaning between people. By using this bridge of meaning, a person can safely cross the river of misunderstanding that separates all people”.
Thus, in reality communication is the sum total of direct or indirect, consciously or unconsciously transmitted words, attitudes, feelings, actions, gestures and tones. Even silence is an effective form of communication. A twist in the face is often more expressive than a 100 words put together. Tone very often than not, conveys the meaning of the words uttered.



Tags : Management Concepts & Organisational Behaviour - Communication
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