The following are the characteristics of communication.
Characteristics of
Communication
The
following are the characteristics of communication.
1. Communication is a two-way
process because orders, instructions, directions, guidelines, etc., are
directed or communicated downwards while suggestions, complaints, grievances
etc., are communicated upwards. This not only involves giving ideas but also
receiving them.
2. No business organisation can
exist without communication because it is necessary to have a congenial
relationship between the different employees working at different levels and
that is why it is a continuous process.
3. The communication process
continues to the extent that ideas and messages are communicated and received.
4. It may be formal or informal and it may be in
different mediums.
Tags : Management Concepts & Organisational Behaviour - Communication
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