The attitude-productivity relationship is not very clear. Bradfield and Crock¬ett in 1955 made an extensive study of this relationship and concluded that there was minimal or no relationship between attitudes and performance.
Attitudes and Productivity
relationship is not very clear. Bradfield and Crock¬ett in 1955 made an
extensive study of this relationship and concluded that there was minimal or no
relationship between attitudes and performance. However, two years later,
Herzberg and his associates concluded from the review of studies that there was
gen¬erally a positive relationship between attitudes and productivity. However,
they noted that in many cases the correlations, although positive were low.
Similarly, a review in 1964 of twenty-three separate studies revealed that,
except in three cases, there was a low but positive relationship between
satisfaction and performance. It is clear that the studies on the relationship
between attitudes and productivity give rise to mixed findings.
Attitudes and Withdrawal Behaviors
It was found in earlier studies
that employee satisfaction is inversely related to absen-teeism and turnover.
The higher the job satisfaction on the part of an employee, the lower is the
scope for employee’s withdrawal behavior. Bradfield and Crockett found a
significant but complex relationship be¬tween attitudes and both absenteeism
and turnover. Vroom found a consistent negative relationship between job
satisfaction and turnover, but a less consistent negative relationship between
satisfaction and absenteeism. A few studies have also found that satisfaction
has a consistent impact on absenteeism, but an even more profound and
consistent relationship on turnover. However, the conclusion that employee
satisfaction and absenteeism are inversely related has come under attack in the
There is also a view that organizational commitment
is a better predictor of voluntary resignations than job satisfaction. If this
is true, efforts to develop valid measures of organizational commitment may be
of greater importance to managers. In conclusion, the evidence is fairly clear
that organizations with committed and satisfied em¬ployees have lower rates of
both turnover and absenteeism.
Attitudes and Satisfaction Attitudes towards job and job
satisfaction are closely related. In many research studies, these terms are
used interchangeably. In studies of job attitudes, it is generally thought that
the result is some measure of job satisfac¬tion or dissatisfaction. Job
satisfaction, however, is not a behavior but rather a general feeling of
contentment with the job. As a result, if attitudes are positive, job
satisfaction tends to be positive. On the other hand, if the attitudes are
negative, satisfaction tend to be low. Therefore, if a manager wants to have
employees satisfied with their jobs, he should strive to create in them
positive attitudes toward their job and the organization.
Tags : Management Concepts & Organisational Behaviour - Values And Attitudes
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