In managing work related stress, both the organization and the employees have joint responsibility.
Managing Work-Related
Stress
In managing work related stress,
both the organization and the employees have joint responsibility. Stress
management often includes several strategies. These are shown in the following
diagram.
Remove the Stressor
An important way companies can
effectively manage stress is by removing the stressors that cause unnecessary
tension and job burnout. Other stress management strategies may keep employees.
“Stress-fit”, but they don’t solve
the fundamental causes of stress. In managing stress, organizations
have to investigate the main causes of stress in their workplace. For example,
you may ask employees to complete confidential questionnaires to identify when
and how they experience stress. You may remember that one of the most powerful
ways to remove workplace stressors is to empower employees so that they will have more control over their work and work
environment. Placing employees to positions that match their competencies can
minimize role related stressors. Noise and safety risks are stressful, so
improving these conditions would also go a long way to minimize stress in the
workplace. Family-Friendly
and Work-Life initiatives
The most common work-life balance
initiatives are flexible work time, job sharing, telecommuting, personal leave
programs, and childcare support. Many firms have flexible timings with regard
to the hours, days, and amount of time employees want to work. Job sharing splits a career
position between two people so that they experience less time-based stress
between work and family. They typically work different part of the week, with
some overlapping work time in the weekly schedule to coordinate activities. Telecommuting reduces the time
and stress of commuting to work and makes it easier to fulfill family
obligations, such as temporarily leaving the office to pick up the kids from
school. Research suggests that telecommuters experience a healthier work-life
balance. Employers with strong work-life values offer extended maternity,
paternity, and personal leaves to care for a new family or elderly parents who
need assistance. Childcare support reduces stress because employees need not rush
to drop off their children and less worried during the day about how well they
are doing. Withdraw
from the stressor
Removing the stressor may be an
ideal solution, but that is not always possible. An alternative strategy is to
permanently or temporarily take employees away from the stressor. Permanent
withdrawal occurs when employees are transferred to other jobs. Change
stress perceptions
You have earlier learnt that
employees experience different levels of stress in the same situation because of
their perceptual differences. Therefore, changing perceptions of the situation
can minimize stress. This strategy does not involve ignoring risks or
other stressors. Rather, it involves strengthening the self-efficacy and
self-esteem of a person so that job challenges are not perceived as
threatening. Control the consequences of
stress
Managing workplace stress also
involves controlling its consequences. Research studies show that physical
exercise reduces the physiological consequences of stress by helping employees
lower their respiration, muscle tension, heartbeat and stomach acidity. Beyond
fitness programs, some companies offer wellness programs that educate and
support employees in terms of better nutrition and fitness, regular sleep, and other
healthy habits. Another way to control the physiological consequences of stress
is through relaxation and meditation. Employee Assistance
Programmes
Now-a-days many large firms offer
employee assistance programs in the form of counseling
services that help employees overcome
personal or organizational stressors and adopt more effective coping
mechanisms. Personal problems and family problems are solved through these
programs. Employee assistance programs can be one of the most effective stress
management interventions where counseling helps employees understand the
stressors, acquire management skills and practice those skills. Receive Social Support
Receiving social support from
co-workers, supervisors, family, friends, and others is one of the more
effective stress management strategies. Social support refers to the person’s
interpersonal transactions with others and involves providing either emotional
or informational support to buffer the stress experience. Social support reduces stress in
at least three ways. First, employees
improve their perception that they are valued and worthy. This, in turn,
increases their self-esteem and perceived ability to cope with the stressor. Second, social support provides
information to help employees interpret, comprehend,
and possibly remove the stressor. Finally,
emotional support from others can directly help buffer the stress
experience. People seek out and benefit from the emotional support of others
when they face threatening situations.
Tags : Management Concepts & Organisational Behaviour - Stress Management
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