A management information system is complex and therefore needs an overall plan to guide its initial development and subsequent change.
Information
Systems Strategies
A management information system
is complex and therefore needs an overall plan to guide its initial development
and subsequent change. The plan will be referred to as an information systems
plan, master development plan or information resources plan. The need for
planning is obvious as companies that plan tend to achieve better results than
companies that do not plan.
Contents
of Information system plan
What does an MIS plan contain? The master plan typically has two
components-a long range plan for three to five years or longer, and a short
range plan for one year. The long range plan provides general guidelines for
direction and the short range portion provides a basis for specific
accountability as to operational and financial performance. The master development plan
contains four major sections: 1. Information
system goals, objectives and architecture. 2. Inventory
of current capabilities 3. forecast
of developments affecting the plan 4. The
specific plan. Goals
A very important fundamental
concept of information system planning is that the corporate strategic plan
should be the basis for the MIS strategic plan. Alignment of MIS strategy with
organizational strategy is one of the central problems of MIS planning. That is
why MIS plan is referred to as derivative of corporate plan. The goals section as such might
contain descriptions of the following: 1. Organizational
goals, objectives and strategies 2.
External environment (industry,
government regulation, customers and suppliers) 3.
Internal organizational
constraints such as management philosophy 4. Assumptions
about business risks and potential consequences 5. Overall
goals, objectives and strategy for the information system 6.
Architecture of the information
system (categories of information or applications) Current Capabilities
This is a
summary of the current status of an information system. It includes the following. 1. Inventory
of hardware, general purpose soft were, applications systems,
personnel 2.
Analysis of expense, hardware
utilization, software utilization, personnel utilization 3. Status of
projects in process 4. Assessment
of strengths and weaknesses. Forecasts
Planning is affected by current
and anticipated technology. Broad technological changes can be perceived
several years before they become generally available. The impact of such
developments as personal computers, local area net works, data base management
systems and office automation should be reflected in the long range plan. The specific plan
The plan
should include: 1)
Hard ware acquisition schedule 2)
Purchased soft ware schedule •
Systems •
Applicationss 3)
Application development schedule 4)
Soft ware maintenance and conversion schedule 5)
Personnel resources required and schedule of hiring
and training 6)
Financial resources required By object
of expenditure (hardware, software, personnel) By purpose of expenditure (operations, maintenance and development) MIS Planning process
How is
MIS planning made? Bowman, Davis and Wetherbe developed a three-stage model of information
system planning process. It is as given below:
1. Strategic Planning Stage In this stage, objectives, goals
and strategies of information system will be defined in such a way that they
align with the organizations objectives, goals and strategies. a. Derivation
of information systems strategy from organizational planning. For example, if the organization’s
objective is to implement quality circles the objective of MIS is to provide
data base on quality control and provide access to quality circles in the
required form. Strategic grid is a useful tool in this regard. The grid is a diagnostic tool to
understand the role of MIS in an organization. The position in the grid
explains the needed level of top management involvement and the relationship of
the MIS plan and organizational plan (i) & (ii) Integration of corporate
Planning &MIS planning(iii) Guidance from corporate plan for alignment;
Detailed operational and capacity planning by MIS function.(iv) No guidance
from corporate plan
b)
Strategic fit with organization culture MIS should fit with culture of
organization which reinforces values, norms and beliefs about the organization.
If the culture is not clear to information system planners, clues can be
obtained from the following sources • Stories --- particular stories or incidents popular with organization • Meetings
--- Items in agenda considered important by managers • Top management behavior --- the concern shown by top management shall be
concern through out the organization • Physical layout --- the location of activities and relative positions
and size of facilities, offices etc • Rituals
--- Banquets, parties, orientations—reflect values • Documents --- What is written by Whom and to whom can help understand
ends and means of an organization. These clues can be organized into “rules of the game” and classified
into organizational tasks and relationships. c)
Strategy Set transformation It is used to produce objectives, goals and strategy for MIS by the
following steps i. Explicate
the organizations strategy set • Identify the stake holders and their goals and identify organizational
goals and strategies of organization for each group • Validate the organizational goals & strategies by asking management. ii. Transform
the organization strategy set into MIS objectives in the light of identified
constraints and formulating MIS strategies. 2.
Organizational
Information Requirements Information requirements are essential organization
wide level for information system planning, identifying applications and
planning Information architecture. There are four strategies for determining
information requirements. 1. Asking Closed questions; open questions,
Brain storming guided brainstorming and group consensus. 2. Deriving
from an existing information system 1. in the
organization 2. in other
organization 3. in text
books or studies 4. Proprietary
system or package 3. Study of
utilizing system (object system analysis) Several
methods have been proposed as given below:
3.
Resource
allocation The last stage is the resource
allocation to determine which application shall be implemented and in what
order. Since information system resource are limited not all projects can be
done at once. Each project
is to be analyzed in terms of the following factors. i.
Expected Profit improvements or
cost savings -quantitative and qualitative. ii.
Need basis –need of the system to
have the development proceed in an orderly fashion iii. System
management factors---priority projects. Four approaches are generally used in resource allocation
1).
Comparative cost or Benefit a.
ROI- A simple traditional
approach to evaluating profitability of investment is return on investment
method. b.
Zero based budgeting-It implied
budgeting investment from scratch without consideration of previous
evaluations. 2). Portfolio approach –Considering a set of investment proposals and evaluating them
together to arrive at right combination. 3). Charge out- It is the method of charging the users. Based on utility the proposal is
considered. 4). Steering committee ranking-Top
level committee that is set up for evaluation and development ranks
the proposals.
Tags : Strategic Management - Functional Strategy
Last 30 days 459 views