Modern organisations are becoming increasingly diverse along many characteristics dimensions.
Reasons
for Diversity
Modern organisations are becoming
increasingly diverse along many characteristics dimensions. Though several
factors contribute for the increasing diversity, let us confine our discussion
to the following four important dimensions.
i. Changing Demographics
Demographic changes at the work
place relate to the age, gender, literacy, etc. With the spread of higher
education and as many segments of the society which are hitherto outside the
reach of higher education, there is also a perceptible shift of people to
professional education like Information Technology, Biotechnology, Material
sciences, Management and so on. As a result, mobility in the labour market by
virtue of opening up of new sectors across the world has becomes the order of
the day. Similarly, the proportion of women employees in the workforce is also
increasing at a faster rate. Thanks to the spurt of information technology
jobs, a large number of young people straight out of college are into making a
career at a very early age. Further, due to the spread of non-formal and
distance mode of education, even the middle aged people are acquiring necessary
academic credentials and joining the workforce. All these demographic changes
unheard of 10 – 15 years ago however are largely responsible for increased
diversity at work place, of late.
ii. To gain Competitive Advantage
Unlike in the olden days, modern
organizations are going all-out in search of talent. They are casting the net
very wide. They are looking beyond the traditional sources, perhaps to infuse
new blood in the organisations. In order to groom and encourage diverse
thinking and diverse perspectives, which constitute an essential prerequisite
for organizational creativity and innovation, many a business, deliberately
planning for diversity in the work force. In the present day context, when all
the other inputs excepting the human resource are standardized and accessible to
every firm, obviously, it’s quality of the human resource that makes a
difference. Modern organizations are structured and managed to encourage
diversity as divergent thinking/ perspectives of people in the work group
setting facilitate and foster creative ideas/solutions that provide the basic
ingredients to new product development and exploration of new markets.
iii. To meet the legal and regulatory requirements
In order to meet the
constitutional obligations and for balanced development of people of various
denominations and regions, the government makes it obligatory on the part of
businesses to address some of the issue related to the employment of people
from minorities, weaker sections, physically challenged, backward regions, etc.
Therefore, as a part of social responsibility, modern businesses are expected
to reach out to these sections which in turn contribute for the diversity.
iv. Globalisation of Business
Modern organisations are
borderless. The size and scope of the operations have enormously increased.
Movement of capital, technologies, labour and strategic resources across the
nations are taking place in an unprecedented scale. Takeovers, mergers and
strategic alliances of the companies located in different parts of the world
have become every day’s corporate buzz. As a result, business operations are
spread over many markets and nations .As such the need for people familiar with
the local culture to man the global operations has also increased.
Organisations which open offices and facilities in other countries have to
learn to deal with different customs, social norms and mores. Consequently, as
employees move from one assignment to other across the global organisations and
their outfits in different parts of the world, the work force becomes more and
more diverse.
Tags : Management Concepts & Organisational Behaviour - MANAGING DIVERSITY
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