In addition to the factors discussed so far, following inherent characteristics of line and staff relationship also contribute to conflicts and tensions.
of Line-Staff Relationship
In addition to the factors
discussed so far, following inherent characteristics of line and staff
relationship also contribute to conflicts and tensions.
Lack of demarcation between line
and staff: The differences between line
and staff authority seem to be clear in theory only. In practice, they are
neither clearly understood nor practiced. There is always a possibility for
overlap and gap in authority and responsibility which can affect personal
Divergent Backgrounds: Line and staff-people significantly vary in respect of
backgrounds and individual characteristics. Staff people are generally younger,
better educated, more poised in social interaction, more articulate and
individualistic. As a result, they often look down on the less educated line
people who must have worked their way up through the organization. These
differences create an atmosphere of mistrust and hatred between them.
Tags : Management Concepts & Organisational Behaviour - Line And Staff Relationships
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