Staff managers also have their share of grievances against line managers. They find fault with line managers on the following grounds:
of Staff Managers
Staff managers also have their share of grievances against line
managers. They find fault with line managers on the following grounds:
Resistance to New ideas: Staff managers at times may come out with new and novel ideas.
Line managers often resist such ideas because new ideas mean that there is
something wrong with their present way of working. Thus new ideas are treated
as fault-finding devices in their operation. Because line people are reluctant
to new ideas, many of the efforts of staff people go waste.
Lack of Proper Use of Staff: Staff people content that line managers do not make proper use
of their services and decisions are made without inputs from staff. They are
informed after the action has been taken. By virtue of his position, a line
manager can accept, amend, or reject the advice of staff irrespective of its
quality and practicability. Further, when something goes wrong, staff person
from concerned field is made the scapegoat.
Lack of Proper Authority: Staff people feel that they contribute substantially to
organizational objectives, at times with no authority whatsoever. Line managers
clearly hold most of the cards and enjoy enormous authority. In many cases,
consultation of staff is only optional. As a result, staff specialists feel
that if they have the best solution to a problem, they should have authority
over line managers to force the solution.
Tags : Management Concepts & Organisational Behaviour - Line And Staff Relationships
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