The relation between a staff manager and the line manager largely depend on the type of duties performed.
Staff Authority
The relation between a staff
manager and the line manager largely depend on the type of duties performed. A
man who only gathers facts or only checks on performance will have relationship
with line manager that are different from those of a man who has concurring
authority. Such variations between line and staff relationships as discussed
earlier, run along a continuum with only advice at one extreme point and
functional authority at other extreme point. In between, two more situations
represent compulsory staff consultation and concurring authority. Thus,
variations are often found in respect of staff authority and responsibility in organizations.
The different shades of staff authority are discussed below:
Advisory Staff Authority
This is the type of staff
relationship popularly associated with the term staff authority. An advisory
staff manager provides advice, assistance, and information and it depends on
the line manager whether these are put into action or not. Thus, a staff relies
largely on persuasion to get his ideas put into effect. In the absence of power
of command, he must build confidence in his opinions. Therefore, a staff
manager has to depend on his persuasive skills.
Compulsory Staff Consultation
Some organizations prescribe the
practice of compulsory staff consultation. Under this arrangement, a staff man
must be consulted before action is taken. However, line manage is free to take
action of his choice after consulting staff. Compulsory consultation
supplements a more general requirement for successful staff work- the
requirement that a staff should have access to any information that relates to
his field of interest.
Concurring Authority
At times, a staff man may be
granted authority so that no action can be taken until he agrees to it. For
example, quality control inspector must pass on raw materials or semi finished
products before they move to the next stage of production, or agreement with
employees over the matter of wages should be entered only after the personnel
manager has agreed to it. The idea of concurring authority is that the staff
view point is incorporated into operating decisions. These considerations
suggest that concurring authority is granted only when the viewpoint
represented by a staff man is particularly important when possible delay in
action will not be serious. For example, it may be prescribed that a finance manager
can not withhold capital expenditure simply because of his disapproval of
capital expenditure plan, but he can withhold it when funds are not available
or funds can not be arranged. In government organizations, normally
wide-ranging concurring authority is granted to staff men.
Tags : Management Concepts & Organisational Behaviour - Line And Staff Relationships
Last 30 days 781 views