Informal organization may act to fill in gaps in a manager’s abilities.
Importance
of Small Groups to the Organisation
Filling in gaps in manager’s
abilities: Informal organization may act
to fill in gaps in a manager’s abilities. For example, if a manager is weak in
planning, one of his subordinate may help him informally in such a situation.
Solving work problems: Informal organization helps in solving the work problems
of members. It allows them sharing job knowledge and taking decisions which
affect a number of jobs.
Better coordination: Informal groups evolve short-cuts and eliminate red tapism. They
facilitate smooth flow of information and quick decision making. All these
ensure better coordination among various individuals and departments.
Channel communication: Informal groups act to fill up the communication gaps which arise in
the organization. Informal communication cuts across the hierarchical and
departmental boundaries and transmits information with greater speed. Informal
communication can be of great use to the organization, if it is handled by the
management properly.
Restrain managers: Informal groups do not allow the managers to across their limits.
They restrict them from acquiring unlimited power and from using their power
injudiciously.
Better relations: A manager can build better relations with his subordinate through
informal contacts. He can consult the informal leaders and seek their
cooperation in getting the things done from the workers.
Norms of behavior:. Informal groups develop certain norms of behaviour which
differentiate between good and bad conduct and between legitimate and
illegitimate activities. These bring discipline and order among the employees.
Satisfied workforce: Cohesive informal groups provide satisfaction to the workers. As a
result, labour turnover and absenteeism are reduced and organization’s
productivity is increased.
Developing future executives: Informal groups recognize talented workers as their leaders. Such
leaders can be picked up by the management to fill vacancies at the junior
executive level in the future.
Tags : Management Concepts & Organisational Behaviour - Group Dynamics
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