The management cannot wish away the existence of informal organization or groups.
Dealing
with Informal Groups
The management cannot wish away the existence of
informal organization or groups. The only option left with management is to
identify groups with their own dynamics, leadership, goals and cultural
moorings and manage the same so that the informal organization aids management
in the realization of organizational goals.
-- A manager can build favorable relationships
with informal leaders in several ways:
-- He can consult the leaders and seek their
advice on technical matters and human relationship problems
-- He can request their assistance and
cooperation in indoctrinating new members and training them to become competent
workers in their job assignments
-- Open, two-way communications can be
encouraged on a continuous basis for mutual benefit
-- A manager must be careful not to reduce the
status of the leader in the eyes of his constituents, and especially careful
not to show favoritism or partiality.
Tags : Management Concepts & Organisational Behaviour - Group Dynamics
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