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Management Concepts & Organisational Behaviour - Perception And Learning

Managing the Perception Process - Perception And Learning

   Posted On :  18.05.2018 04:10 am

Successful managers understand the importance of perceptions as influences on behaviour, and handle them accordingly.

Managing the Perception Process
 
 
Successful managers understand the importance of perceptions as influences on behaviour, and handle them accordingly. They are aware of perceptual distortions and accept that perceptual differences are likely to exist in any situation. With this knowledge, they make appropriate decisions that are acceptable to all persons concerned. The perceptual skills of a manager will help him in the following ways.

High level of self awareness

 
 
As already made clear, individual needs, experience, and expectations will all affect perceptions. The successful manager understands this and is able to identify when he is inappropriately distorting a situation because of such perceptual tendencies.
 

Seek information from various sources for decisions

 
 
The successful manager minimizes the bias of personal perceptions by seeking out the viewpoints of others. These insights are used to gain additional perspective on situations and the problems or opportunities they represent.
 

Empathy

 
 
As is understood, different people look at the same situation differently. The successful manager rises above the personal impressions and tries to understand problems as felt by other people.
 

Influence of perceptions on other people

 
 
People act according to their own perceptions. If felt necessary, the successful manager influences the perceptions of others in such a way that the work events are interpreted as accurately as possible and to the advantage of all concerned.
 

Avoid common perceptual distortions

 
 
Perceptual distortions include the use of stereotypes and halo effects, as well as selective perception and projection. Successful managers are self disciplined and sufficiently aware that the adverse impact of these distortions is minimized.
 

Avoid inappropriate attributions

  
A person has a tendency to explain why events happened the way they did or why people behaved as they did. The successful manager is wise enough to establish the real reasons for the things that happen and avoid the tendency of making quick or inappropriate attributions.

Tags : Management Concepts & Organisational Behaviour - Perception And Learning
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