This is a crucial step in that a few important questions like what to delegate? When to delegate? Whom to delegate? And how to delegate are answered.
Entrustment of Duties or assignment of
This is a crucial step in that a
few important questions like what to delegate? When to delegate? Whom to
delegate? And how to delegate are answered. The effectiveness of delegation
depends on how clearly these questions are answered. First of all, the manager
has to decide the tasks to be delegated to the subordinates. For this, he must
be able to distinguish between the routine and non-routine tasks. Routine and
simple tasks can as well be performed by the subordinates while the non-routine
and very important tasks must be performed by himself.
Granting of Authority
When the subordinates are
assigned certain tasks or responsibilities, it goes without saying that they
need authority also to perform the tasks. Authority is required by them to use
the resources of the organization for the execution of the tasks. The superior,
therefore, parts with his authority to enable the subordinates to perform.
Responsibility and authority both go together. One of the important principles
of organizing is parity of authority and responsibility which emphasizes the
need for a proper balance between the two.
Creation of Accountability
Delegation does not end with just
entrustment of duties and the granting of authority. The superior has to create
an obligation on the part of the subordinate to perform. In other words, the
subordinate is accountable to his superior for the tasks delegated. Thus, while
authority flows downwards, responsibility flows upwards. Normally,
accountabilityis created by asking the subordinates to submit
performance reports/ status reports from time to time.
Tags : Management Concepts & Organisational Behaviour - Delegation Of Authority And Decentralization
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