Hennery Mintzberg, a contemporary management thinker has done lot of research on the various roles performed by a manager.
Managerial
Roles
Hennery Mintzberg, a contemporary
management thinker has done lot of research on the various roles performed by a
manager. A role, according to him, “Is an
organized set of behaviors belonging to an identifiable office or position.” Just as characters in a play have
specific roles, managers also play
different roles. Through his studies, Mintzberg identified ten roles that
managers play at various times to varying degrees. He classified them under
three broad categories; interpersonal roles, informational roles, and
decisional roles. Figure 2.3 summaries the ten roles by category with examples
of each. As Mintzberg points out, these
roles are not independent of one another. Instead, they are interdependent. The
interpersonal roles arise out of the manager’s authority and status in the
organization and involve interactions with people. These inter personal roles
make the manager a focal point of information, enabling and compelling the
manager to assume and play the informational roles as an information processing
centre. By playing interpersonal and informational roles, the manager is able
to play the decisional roles; allocating resources, resolving conflict, seeking out opportunities for the organization, and
negotiation on behalf of the organization. Taken together the ten roles
comprise and define the work of the manager, whatever the organizations size
and nature of the business.
Tags : Management Concepts & Organisational Behaviour - Levels In Management
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