Management guru Peter Drucker is credited with being the first to introduce Management by Objectives (MBO) as an approach for increasing organizational effectiveness.
MANAGEMENT BY OBJECTIVES
Management guru Peter Drucker is
credited with being the first to introduce Management by Objectives (MBO) as an
approach for increasing organizational effectiveness. He observes that every
manager, from the highest to the lowest levels in the organisation, should have
clear objectives to pursue. According to him, such a process would enable each
manager to have a clear understanding of what the organisation expects of him
or her and how their individual objectives are integrated with the overall
organizational objectives. George Odiorne has done substantial research work on
MBO and further popularized the concept.
To quote George Odiorne, “MBO is a process whereby the superior and subordinate managers of an organisation
jointly identify the common goals, define each individual’s major areas of
responsibility in terms of the results expected of him, and use these resources
as guides for operating the unit and assessing the contribution of each of its
members”.
Different goals are sought to be
achieved by the introduction of MBO in organizations. MBO, as a management
tool, thus, is so versatile that it is used;
1. to integrate the organizational goals with the
individual goals;
2. as a motivational technique
wherein individuals are driven towards the achievement of goals;3. to appraise the performance of managers; and
4. to control the activities as they are performed. Drucker suggests that objectives
are to be specified in the key result areas of business (KRAs). A key result
area may be understood as one the performance of which, directly and vitally
affect the success and survival of the business. Accordingly, for a
manufacturing firm production, productivity, profitability, market share,
social responsibilities, employer and employee relations, manager and worker
development, development of physical resources, constitute the important key
result areas. It may be understood that the KRAs vary from business to
business. Since MBO involves a systematic effort towards the achievement of
objectives, utmost care has to be exercised in setting the objectives for all
the key result areas.
Tags : Management Concepts & Organisational Behaviour - MANAGEMENT BY OBJECTIVES
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