Though there are different approaches to industrial relations, the basics of management of good relations remain the same across all the approaches.
Approaches to Industrial Relations
Though there are different approaches to industrial
relations, the basics of management of good relations remain the same across
all the approaches. These different approaches help in viewing industrial
relations from different perspectives. The different approaches to industrial
relations are:
1. Psychological approach
2. Sociological approach
3. Human relations approach
4. Socio-ethical approach
5. Gandhian approach
6. Systems approach
Psychological Approach
According to this approach, most
of the problems in industrial relations arise because of the differing
perceptions and attitude of the management and the workers. The perception of
both parties (workers and managers) regarding a particular aspect varies and as
a result, some minute issues aggravate into major problems. The different
personalities and strained inter-group and interpersonal relationships add fuel
to the fire and increase the disharmony in the system.
Sociological Approach
This approach considers the
industry as a social system. The work behavior of individuals is closely
influenced by social factors that impact an individual’s life in society. These
differences among individuals, a result of their social upbringing and
association, create conflict and competition among the members of an industrial
society.
Human Relations Approach
This approach holds that the
handling of human resources is different from handling material, physical or
financial resources. It lays emphasis on the human aspect and the way human
feelings influence the work relations and behaviour of employees in the
organization.
Socio-Ethical Approach
This approach states that
industrial relations apart from having sociological ramifications, also has an
ethical base. Hence the workers and the management should work in mutual
cooperation and realize their moral responsibility towards the organizational
objectives. Understanding each other’s problems and constraints can help in
resolving conflicts peacefully.
Gandhian Approach
According to this approach,
industrial problems should be solved peacefully using non-violent methods. In
the same way, problems in the industry should be solved through satyagrahas and
non-violence rather than resorting to violent deeds and crimes.
Systems Approach
The basic elements of the system
approach are the participants, environmental forces and the output. There are
three aspects major participants namely, the workers, the management and their
representatives. The interaction between these three results in significant
strata that are referred to a subsystem of an industrial relations system. Tags : Human Resources Management - Industrial Relations
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