A successful industrial relations programme reflects the personal viewpoint, which is influenced by three main considerations
Industrial
Relations Programme
A successful industrial relations
programme reflects the personal viewpoint, which is influenced by three main
considerations
Individualized thinking
Individualized thinking makes it imperative for the
administrator to consider the entire situation in which the affected individual
is placed. Policy awareness
Policy awareness underscores the idea of the consistency of treatment
and the precedent value of any decision, which a management takes.Expected group reaction
While expected group reaction balances what we know of human nature in
groups against an individual’s situation in the light of the policy that has
been formulated and implemented.IR DECISIONS
Communication
The core of an IR programme is
the personnel manual. The manual sets out the rules and policies within which
managers and employees must operate. All employees and supervisors are fairly
familiar with the contents of the manual.Relations
Relationships with employees may
be improved through joint consultations. Relationships with unions or staff
associations may be developed through collective bargaining and other IR
procedures or by improving the operation of existing procedures.Competence
Managers and supervisors need to
develop competence in handling IR. Such competence may be developed by training
managers and supervisors in IR. Union leaders and employees also must be
associated with the programme, as they are as much a party to conflict as
managers or supervisors. Discipline and Conflict
If both employees as well as
employers adhere to well laid out norms, disputes do not occur. Where a
conflict occurs, the management must resolve it.
Requirments
of a Successsful Industrial Relations progrmamme
The basic requirements on which a
successful industrial relations programme is based on:Top management support
Since industrial relations are a functional staff
service, it must necessarily derive its authority from the line organization.Sound Personal Policies
These constitute the business philosophy of an
organization and guide it in arriving at its human relations decisions.
Policies can be successful only when they are followed at all the level of an
enterprise, from top to bottom. Adequate Practice should be Developed by
Professionals
In the field to assist in the implementation of the
policies of an organization, a system of procedures is essential if intention
is to be properly translated into action.Detailed Supervisory Training
To ensure that organizational policies and
practices are properly implemented and carried into effect by the industrial
relations staff, job supervisors should be trained thoroughly. Follow up of results
A constant review of an industrial relations
programme is essential, so that existing practices may be properly evaluated
and a check may be exercised on certain undesirable tendencies, should they
manifest themselves.
Tags : Human Resources Management - Industrial Relations
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