Project Shakti: Among the new channels is Project Shakti, which is already operational in 11 states.
What’s new in marketing channels in India?
Project Shakti: Among the new
channels is Project Shakti, which is already operational in 11 states. The
vision is to reach over 100,000 small villages, touching over 100 million rural
Indians. Project Shakti provides micro-enterprise opportunities for women from
Self-help Groups, making them direct-to-home distributors of HLL. The ‘Shaktiammas’
work as brand ambassadors for HLL and they sell its products directly to
village consumers at their homes.
Hindustan Lever Network:
Hindustan Lever Network leverages the opportunity of Direct Selling, and
already presents customized offerings in 11 Home & Personal Care and Foods
categories. With a consultant base of over 250,000 entrepreneurs, it operates
in over 1,500 towns and cities, covering 80% of the urban population.
Out-of-Home Opportunity: HLL is
also aggressively responding to the rapidly growing trend of out-of-home
consumption. The company is already the largest in hot beverages vending with
over 15,000 tea and coffee vending points. This is being aggressively expanded
in offices, the burgeoning services sector and, through specially designed
kiosks, in the education, entertainment, leisure and travel segments.
Health & Beauty Services: To
respond to the increasing consumer need for health and beauty services and
products, HLL has pioneered Lakme Salons and Ayush Therapy Centres. Lakme
already has 64 salons in 26 cities, servicing over 4 lakh consumers a year. The
Ayush Therapy Centres provide easy access to authentic Ayurvedic treatments and
products, addressing the ever-growing concern for health among consumers.
Mr. Banga of HLL concluded, “Our
distribution initiatives create significant employment and vocational
opportunities. Our countrywide network of 7,000 Stockists and 6,000
sub-stockists employs over 60,000 people. In our current channels, we work with
the local retail trade, which has dispersed ownership and already involves a
large number of people. Our new initiatives by themselves create large
vocational opportunities for people. Hindustan Lever Network aims to create
over a million self-employed entrepreneurs. Project Shakti aims to engage
25,000 underprivileged rural women, giving them economic independence.
Services, by their very nature, are employment intensive and will also provide
significant employment. All our channel initiatives are thus completely aligned
with the national interest and priority of employment generation.”
One of the major purposes of
marketing is to satisfy the human needs and wants by delivering products to
buyers when and where they want them at a reasonable cost. One of the key
aspects we find in this process is delivery. Over the past two decades,
economic clout has shifted from the producers of goods to distributors of
goods. The shift in economic power has been significant in the retail level of
marketing channels, where mass merchandisers like Wal-Mart, Big Bazaar have
become dominant players. As a strategic marketing tool, the distribution
channels had for many years taken something of a backseat to the other three
strategic areas of the marketing mix namely the product, price and promotion.
Today there has been a shift in the emphasis and this has been credited to four
developments, viz.
1. Explosion of information technology and e-commerce
2. Greater difficulty of gaining a sustainable
competitive advantage
3. Growing power of distributors especially retailers
4. The need to reduce distribution costs
Tags : MARKETING MANAGEMENT - Marketing Channels
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