The following assumptions are made for this model
 
		    Model 2 : (M/M/C) : (GD/ ∞/ ∞ ) Model
 
The
following assumptions are made for this model:
 
The
arrival rate follows Poisson distribution
 
The
service rate follows Poisson distribution
The
number of servers is C
 
The
service discipline is general discipline
 
The maximum number of customers allowed in the
system is infinite
With these assumptions, the steady state equation for the probability of
having n customers in the system is given by
Example 1
 
At a Toll Gate, vehicles arrive
at the rate of 24 per hour and the arrival rate follows Poisson distribution.
The time to collect a toll and permitting the vehicle to pass follows
exponential distribution and the passing rate is 18 vehicles per hour. There
are 4 passing counters. Determine the following:
1.  Po and P3
 
2.  Lq, Ls,
Wq and Ws
 
Solution
 
The
arrival rate δ= 24 per hour.
 
The
passing rate µ = 18 Per hour.
 
No. of
passing counters C=4.
Example 2
 
In a bank, there are two cashiers
in the cash counters. The service time for each customer is exponential with
mean 4 minutes and the arrival rate of the customers is 10 per hour and the
arrival of the customers follows Poisson distribution. Determine the following:
 
1.      The
probability of having to wait for service
 
2.      The
expected percentage of idle time for each cashier
 
3.     
Whenever a customer has to wait,
how much time he is expected to wait in the Bank?
 
Solution
  Tags : Operations Management - Game Theory, Goal Programming & Queuing Theory
	
						
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