Several years after Woodward’s British studies, an American researcher, James D. Thompson divided technologies into three categories on the basis of years of observation in different organizations.
Several years after Woodward’s
British studies, an American researcher, James D. Thompson divided technologies
into three categories on the basis of years of observation in different
organizations. He labeled technologies as long-linked, mediating or intensive.
Thompson’s long-linked technology
is characterized by a series of sequential tasks that must be performed in a
specified order. The assembly line is an example of long-linked technology.
This category closely parallels Woodward’s large-batch and mass-production
Is a process that brings together
groups that need to be interdependent for the desired action to take place. For
example, banking is a mediating technology; it facilitates the interaction
between depositors and borrowers. Employment and other talent search agencies
connect suppliers of specialized labor with buyers. This type of technology is
intermediate in flexibility. It allows for some standardization but can also
adjust its output in response to variations in the needs of the parties it
seeks to link.
Intensive Technology: An intensive technology involves
the application of specific skills, techniques or services in order to make a
change in an input. This type of technology describes custom work and is
consistent with Woodward’s unit production technology. The value of an
intensive technology is its flexibility. Environment and technology are
not the only critical factors shaping organization design decision. The sheer
size of an organization often plays a central role in organization design.
Size The impact of the sheer size of
an organization on its design has attracted a great deal of research attention.
It seems obvious that organizations change as they get larger and that more
complex designs become necessary. But the research results are not unanimous.
This may be due in part to the fact that size has been measured in a variety of
Tags : Management Concepts & Organisational Behaviour - Emerging Trends In Corporate Structure
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