Understanding Training Needs

Introduction

Employees in an organization look forward to skills enhancement training and per- sonality development courses to improve themselves and advance their careers. It becomes imperative for any organization to provide all inputs to its employees as and when required.

Training needs of employees within an organization are varied. The marketing departmentmaytrainitspeopleinsales, motivation, leadership, teamworkandcommunication. The HR department may focus on motivational strategies and communication and team building activities. Companies often hire the services of professionals and consultants to provide such training programs. Mentoring given by experts has a positive impact on employee morale and the results are often reflected in increased productivity of trained employees.

Micro Needs versus Macro Needs

There are two classes of training needs.” micro training needs and macro training needs”. The difference of the two training needs is simple but it has heavy impact on the response made by the T & D department.

Micro training needs comes from all parts and all levels of the organization. A micro training need exists for just one person, or for a very small population.

Macro training needs exists a large group of employees –frequently in the entire population with the same job classification. In macro training needs, employees will know nothing of polices, procedures, organizational goals and structures.