The Role of Training and Development Officers

Introduction

Efficient administration and support is critical to the successful running of an effective training function. Those who support it play an important part in ensuring that the training function maintains and continues to develop an efficient service.

Training as Consultancy

As consultant to the organization, T & D officers help managers of client departments solve human performance problems. The consultant role of the T & D officers involves finding all the performance problems of employees, to analyze each, and to recommend an appropriate solution. The solution may be any one or combination of training, contingency management, feed back system, and job engineering or organization development. After the recommendation, the T & D officer is responsible for providing, assisting in the implementation of, and evaluating whatever solution is adopted.

Benefits of Training as Consultancy

Quality training

Professional team

Training evaluation

Lasting result

Initial consultation

Training needs analysis

Consultants can provide help on following areas:

Management Development

Team Building Leadership

Health & Safety Training

Interpersonal Skills

Sales Training

Management Development

Project Management

Stress Management

Time Management

Senior Management Workshops

Sales

Sales Technique

Customer Care

Customer Care Training

Managing Customers

Human Resource

HR Administration

Induction Training

Recruitment & Selection

Successful Appraising

Personal Development Courses

Assertive Skills

Building Confidence

Interview Techniques

Maximize Potential

Importance of Training as Consulting:

It helps in enhancing company’s image

It helps in strengthening the team spirit

It helps in applying knowledge, developing core competencies, and reducing work load

It helps in improving the work relations

It leads to greater chances of success