Roles, Responsibilities of Training Managers

Roles, Responsibilities of Training Managers

Training managers have the primary responsibility of working with line managers to identify and meet personnel training needs. The training manager should establish training and entry-level requirements for key training positions and implement programs to select and develop training personnel. The training organization should exhibit a strong desire to meet the training needs of the line organization in both its approach to day-to-day activities and its long-term strategic planning.

The training organization should help line managers, supervisors, and personnel recognize that training strengthens personnel and facility performance. Line and training managers can anticipate future training and development needs by periodically evaluating personnel performance, reviewing line organization turnover rates, identifying industry and regulatory initiatives in training, and recognizing the changing educational and experience background of employees.

A training manager’s supporting responsibilities may include the following:

Maintain training programs

Monitor instructor performance to verify training is conducted as outlined in approved training materials and in a manner that motivates personnel to learn

Verify that the training staff has obtained and is maintaining their technical and instructional knowledge and skills

Develop training programs according to approved methodology

Track training commitments to outside organizations such as the state and federal regulators, and assist line management in meeting these commitments

Develop training program and trainee status reports for line managers, and assist line managers in identifying and resolving human performance issues

Track current industry training issues

Solicit line managers’ involvement when training commitments or needs are not being fulfilled

Work to establish mutual trust and cooperation between the training organization and all facility personnel

Develop improved methods to meet training and facility objectives and goals as required

Develop training policies that establish guidelines for all training functions

Assist line management in identifying potential training needs based on facility and industry operating experiences

Initiate and help prepare long-range objectives for the training organization that are consistent with corporate, facility, and training policies, and develop a system for verifying implementation of the actions needed to meet the objectives.

Training managers should verify that employees participate in training and that training meets the employees’ needs.