As we are standing on an important point on our learning curve, this has to be quite interesting, summating all the concepts we have studied, and also we should know the foundation in the very deep layer of the management concepts buildings. Knowing and understanding the philosophical thoughts on which grounds we have developed these concepts, have the power of giving us the confidence in our beliefs of what is right and what is wrong.
Introduction
Welcome
to the new unit. As we are standing on an important point on our learning
curve, this has to be quite interesting, summating all the concepts we have
studied, and also we should know the foundation in the very deep layer of the
management concepts buildings. Knowing and understanding the philosophical
thoughts on which grounds we have developed these concepts, have the power of
giving us the confidence in our beliefs of what is right and what is wrong.
We talk
about Indian thoughts, but the thoughts were not only about India. It belongs
to the world, it is for the whole world, including all the living and
non-living things in the world. It is vast and wider than ocean, deeper than
the deep valleys and higher than the highest mountains. I dont think, there is
a need to write an introduction.
Because,
whether we have read these scriptures, or listened to pransanghs or sat sanghs, or visit the temples and shrines
regularly, it doesn’t matter. The feel of these value systems are brought down
by generations to generations for thousands of years and already imbibed in our
systems.
Dear
learners, as this Unit is more related to a person’s life as a whole than work
life and performance alone, the purpose of the Unit is to stimulate your
thoughts and make you know more about these topics by yourself, rather than
placing them all down here, which is next to impossible.
Hence,
wish you luck, happy thinking ahead.
Indian Thoughts on Management
India –
the very name suggests various colours to different persons from different
locations in the globe. Some might say that “Beautiful Palaces”, “diversified
people”, “land of snakes”, “streets with beggars”, “mirchi masala”, etc, etc.
But, we know for sure, one thing most of them think unanimously is
“Spirituality”.
It’s not
only the saffron robes and saints they mean. It is the vast land with mountains
and valleys, Kashi and Rameswaram, Beautiful Buddha vihars and people who at
the base of heart still carries divinity, spirituality and warmth, no matter
what they wear to cover those inner feelings.
Emperors
changed, rulers changed, Colonies of English and French gone, thousands of new
concepts came in, and on top of all this the spirit of India remains unchanged.
It is of course very hard to understand and generalise the management thoughts
as a whole for India, but that is the beauty of it. India is so diversified,
nothing can be generalised. Abundance of Management practices have evolved from
India.
It is
often referred that Kautilya’s (Chanakya) Arthasastra is the first treatise on
Management work in the world. The book, estimated to be written on 300 BC
approximately, contains the principles in Administration and acounting, the
relevancy of which is applicable even in today’s world. Thirukural, a
contribution to the world from Tamil Society, is granary of knowledge on
management and the path for living. Management concepts in Mahabharata are
still to be unearthed, even after thousands of scholarly articles are taken
from it. Unwritten, undocumented practices are carried by generations and still
kept alive.
In our
terms, if we take the Management of Freedom Struggle, One man “Mahatma Gandhi”
have shown such a path way, that still many countries cannot even dream about.
The country we mean here is people in the country, is it not? Mahatma Gandhi’s
idea drilled into the hardest of hard obstacles, only because the people, with
the mind set of understanding and accepting “Ahimsa” were behind him.
Even
after the contribution of “Ahimsa” concept to the whole world, it still has to
happen in any other place. Why? We have the concept of co-existence from the
day of our birth. We believe in rebirth and bad karma following us even in
rebirths. We believe in “Dharma”.
In
India, Traditional conduct of business is community and service oriented. The
community of traders respected the profession they were in, and had ethical
ways followed for generations in their trade. The ancient scriptures and
inscriptions tell us thousands of incidents of traders taking up a social
responsibility as a part of their trade practices.
Some of
the interesting and curious practices of social responsibility are building
choultries for travellers and pilgrims, donating the trade products to poor,
donating oil to temples to light the corridors in evenings, building rock caves
for monks, building schools and educational institutions, building hospitals
etc.
Indian
management practices have some basic difference from the western concepts. To
understand this let us take a recent example. You may have not forgotten the
global meltdown started during 2006, which have been a lesson to many western
countries.
But, the
analysts predicted that India was fast enough to recover and actually it was
immune to the crisis. One of the reasons identified for the immunity of Indian
economy is, as compared to countries like USA and UK, Indians are traditionally
less spend thrifty.
Some of
the practices of Indians, like accumulating wealth for daughters marriages, children
education or building a house have saved the country from an economic crisis.
It is said that Indians have higher risk aversions, and hence, less prone to
speculative and risky investments. Consumerism is not that high in India,
hence, the money saved in terms of gold and other risk free investments by
commoners kept us stable. The high level of consumerism in USA was found as a
big culprit over there.
Let us
have a small comparison of concepts between the east and west to understand
better. But, before the comparison, I would like to quote a few lines of
various great westerners on our country.
"So far as I am able to judge, nothing has
been left undone, either by man or nature, to make India the most extraordinary
country that the sun visits on his rounds. Nothing seems to have been
forgotten, nothing overlooked’
-Mark Twain, One of the most famous writers in
American literature
‘It is already becoming clear that a chapter
which had a western beginning will have to have an Indian ending if it is not
to end in the self-destruction of the human race. At this supremely dangerous
moment in history, the only way of salvation for mankind is the ancient Indian
way. Here we have the attitude and spirit that can make it possible for the
human race to grow together in to a single family".
-Dr. Arnold Toynbee, English Historian
‘India will teach us the tolerance and
gentleness of mature mind, understanding spirit and a unifying, pacifying love
for all human beings’
-Will Durant, American Historian
Basis of Management – Indian way of management is
valuesoriented. It is carved out of adopting the concept of co-existence with
every other living thing and has a holistic approach towards the actions. The
western way is based on science and technology, believed only what can be
proved through science, and believes that everything can be improved through
science.
Belief – While Indian way of thinking is achieving
success andacquiring wealth through welfare including others, western thoughts
gives importance to productivity and profit maximization at any cost.
Administration and decisions- India strongly believes
inconscience, the supreme power above us, inner soul and divine interventions.
Hence, the analysis and weighing the issues are done by mind, but decisions are
to be taken by the heart, meaning with empathy to others. Western thoughts are
through mind, analysis through mind and decision by mind.
Approach – Indians care for those live near them. For
example, alane with 20 families will know each other and will not hesitate to
help in needs. It is very common to see neighbours cooking for a family when
one of those family members is hospitalised, or relatives and friends helping
in all the activities of a marriage.
The same
way, this element is seen evident when a company and employees work together,
it takes a form like a big family and helps each others. Westerner’s thoughts
give more importance to privacy, and they think it is intrusion to interfere in
other’s lives uninvited. This element is prevalent in business places also.
Decision Making – India is a great believer
of “Dhyan”(meditation). Calming the mind and keeping it still without any
thought process and activities, called as meditation, is like a foundation to
us. At times of dilemma or a sticky situation of decision making, meditation is
the solution we run for. But, westerners believe in brain storming and making
the brain more active to arrive at decisions.
Individual Development – We believe in integrated
developmentof an individual. If we take Yoga, yoga has three dimensions –
‘asanas’ to develop and nurture the body, ‘pranayama’ to control the breath and
ensure proper functioning of internal organs, and ‘dhyana’ to control and keep
the mind calm and tranquil. Spirituality is fed into the minds at early stage
by the family through divinity, values, and religious belief to take care of
the nourishment of soul. Westerners believe in development of mind, health and
body, but they do not give much importance to the soul.
Communication – Westerners give emphasis to
propercommunication, etiquettes and manners. Indians have a different form of
communication – communion. Getting into a better state of understanding is the
essence of this concept. Understanding the soul and its real thoughts, than
those uttered out physically is more of importance in Indian thoughts.
Principle of co-existence – In India, even today, we
can see peopleworshipping trees, snakes and Cows as divine beings. This
exhibits the age old culture of living in harmony with all other creatures in the
world. The philosophy of sharing the earth with due respect to other lives is
unique for our country.
Natural Resources – India has a way of even
worshipping itsrivers, forests, (calling them ‘vanadevatha’), oceans and
mountains as god’s abodes, air as ‘Vayubhagavan’ (meaning – wind god), sunlight
as ‘Surya Bhagavan ‘and earth as ‘Bhoomatha’ (goddess of earth). The over
utilisation of resources were checked until the western influence in science
and business took control. Resources were not attached with any of these
methods in western thoughts, and only through scientific calculations and
techniques the utilisation of resources are decided.
Human values – India is the place, may be only place,
where‘Bhikshus’ or saints Beggars are welcomed and treated as great guest at
palace of emperors. When the other parts of the world, particularly west, look
at them as just beggars, who doesn’t have anything. Indian meaning of
‘bhikshu’s are different. We see them as ‘courageous enough to renunciate
everything, the worldly possessions, which a normal man cannot do’. Even though
material collections are understood as madness, it takes high level of courage
to say no to the luxurious life of materialistic world. Hence, the respect for
‘Bhikshus’. This is an example of how human are valued, by their mind and soul
and not by their worldly possession.
Acquiring wealth and land through wars are
common in boththoughts. But, the approach is different. King Asoka after
Kalinga War is an example.
West
believes that human race is created by Adam and eve against God’s wish, but we
believe God is a part of us. The basic belief is in looking at the positive and
negative side. You would have seen a flower called “Nagalinga” (in Hindi,
Tamil, Marathi and Kannada) which got its name because of the shape its look
like, a ‘naga’ like umbrella on a small sivalinga shaped inner core of the
flower. The same tree is called as ‘Cannon ball’ tree in English. (because of
its ' Cannonball' shaped fruits).
Indian Ethos
Indian Thoughts on Individual Life
It is
said that, Ethical elevation preserved the integrity of the Hindu civilisation.
Vedhas
and Upanishads
teaches in simple way, to lead a simple life, based on set ethical and value
system, which will lead to a harmonious, sustainable environment and society.
Many of
us have listened to morals and values through epics and ancient stories. We
often heard scholars say that the two epics, Ramayana and Mahabharata teach a
human how to live and how not to live respectively. The side line stories and
in-numerous characters of these epics are so deep and knowledgeable, that they
teach smaller and nuance matters, only if you seek for it with the truthfully
searching heart
Apart
from scriptures and epics and puranas, visiting places and shrines teach us
moral stories through the carvings, paintings and statues.
At the
next level, the practice of passing on small stories, what we call as
“grandma’s stories”, through generations, to instil values at a tender age, is
another successful practice of keeping a person’s life well aligned. Hence, all
of us may have our small dose of Indian thoughts, or we may say Eastern Thoughts,
as Westerners put it.
In
depth, there are many other things that are not popular among commoners like
us, and a little of that’s what I wish to pass over to you under this topic.
Hinduism, the dominant sect for over centuries in India, depict four sequential
aims for life, namely –
Dharma –
The righteous and regulated living
Artha –
motive, earning wealth through Dharma
Kama –
Love and desire to enjoy the pleasures using artha
Moksha –
Liberation, freedom, emancipation from all past karma
The Concept of ‘Dharma’
We all
have used this term many times, (whether we know the real meaning?) is Dharma. In simple words, Dharma means,
“right thought, right word and right deed”. Dharma is the way of life. It is
believed that ‘Hinduism’ is not a religion, but the dharmic way of life. Dharma
is an important term in Indian religions. In Hinduism it means ‘duty’,
‘virtue’, ‘morality’, even ‘religion’ and it refers to the power which upholds
the universe and society
Hindus
generally believe that dharma was revealed in the Vedas although a more common
word there for ‘universal law’ or ‘righteousness’ is Rita. Dharma is the power
that maintains society, it makes the grass grow, the sun shine, and makes us
moral people or rather gives humans the opportunity to act virtuously.
But
acting virtuously does not mean precisely the same for everyone; different
people have different obligations and duties according to their age, gender,
and social position. Dharma is universal but it is also particular and operates
within concrete circumstances. Each person therefore has their own dharma known
as sva-dharma. What is correct for a woman might not be for a man or what is
correct for an adult might not be for a child.
Dharma
is often translated as “duty”, “religion”, or “religious duty”. It is better
felt than described in English. It means “to sustain”, or “integral to
something”. Everything has an integral dharma. The innate characteristic of
men, both material and spiritual, generates two type of dharma:
Sanatana-dharma – Spiritual identity, refers
to Atman and hence,same for everyone.
Varnashrama Dharma – Matreislistic, outer nature
and individualspecific.Varnashrama-dharma
specifies the duties, or work rules of the individuals.
Non-violence
is dharma for whose duty is to be a priest, but a warrior’s dharma accepts
violence in order to conduct his duty of protecting his people. A vysya
(merchant) can acquire wealth, as per his dharma, but a saint, who has
renunciated, cannot touch money, and that is his dharma.
It is
leading a principled life, the motivation being wealth accumulation, then
utilising the wealth to enjoy the worldly pleasures. Once, the realisation
occurs about the futility of temporary gratification, the search turns towards
liberation and seeks moksha, often through the path of renunciation, Bhakthi
(surrender to God).
Indian
thoughts always lead us to this one destination – Liberation. It depends on
individual strength of mind and body to attain this stage. Spiritual
emancipation is considered as the main goal and all the other stages are
stepping stones leading to the destination.
Karma Yoga
Karma-yoga is the glory word we have to begin with. The
spiritualityis to surrender to the god that is the destination- we call it Mukthi through Bhakthi. But, Vedas, Upanishads and Bhagavad Gita points to
onedirection – Karma-yoga -Philosophy
of action. Work is given priority. All of us know that the essence of Gita is “Perform your duties and leave
theresult to me (Lord Krishna)”.
Performing
the assigned duty is taught as the first and foremost duty for any individual.
Karma,
as we talk often, is of two types – good karma and bad karma. Good karma gives
us good reactions, and it is believed that, the good karma will liberate the
souls and reaching god would be easier.
Bad
karma is believed to follow us, even in our next birth and gives bad
consequences. The individual is accountable and responsible for all his actions
and accordingly the reaction follows.
The
Bhagavat Gita, categorises the human actions into Karma (good actions which helps to move us up in the spiritual
ladder and ultimately helps in reaching the destiny to divine), Vikarma (Wrong and sinful actions) and Akarma (Neutral actions, neither good
nor bad, and thus leads to liberation)
The stages of human life and duties to each
stage of life
Four
‘ashramas’ concept of Life of a person gives a clear picture.Every man is supposed
to go through the four stages of life.
Brahmacharya – student
Grihastha – Family man, House Holder
Vanaprastha - Forest-dweller
Sanyas– Renunciation
Brahmachari-Ashram
In the
young age, the children are supposed to acquire the knowledge, in order to lead
a peaceful and meaningful life. Hence, in the first stage of life, say till 20
years of age, the child will be with the Gurukul, a place where the child will
stay and learn lessons from Guru. Rigorous training on various areas, according
to the need and competency of the child, the Guru will decide upon the lessons.
Life can
be faced with confidence once the child undergoes the training under an
efficient guru. Apart from the arts and lessons, the important aspects like
discipline, humbleness, cleanliness, and many other attributes of life are
taught through practical lessons. The other point is the students live a simple
life, away from worldly pleasures and material allurements.
Grihasta Ashram
Once the
Brahmachari-ashram stage is completed, the person if chooses to return back to
materialistic life, take up the responsibilities of family. He marries, raise
children, and perform his duties to the society also. He can start acquiring
wealth for his family, provided shares his wealth in small amounts to the needy
in the society.
Vanaprashta Ashram
After
fulfilling the duties of the second phase, here comes the retirement phase. It
is to mull on the other things that were not taken care of in those two stages.
For example going on to pilgrimages. It gives peace and the spirituality.
Hence, once tired life of fulfilling the responsibility and running the family
is over, and resting period starts. The literal meaning is “forest dweller”,
living in forest without any comfort, and trying to be with nature.
Sanyasa Ashram
Men who
were able to reach this level, fourth stage renounce all the worldly
possessions and emotions. They control their mind and body totally. They live
detached, often with a “bowl” as the only possession to beg for their food. It
is believed that, as it takes a lot of courage to do so, not all can reach this
fourth stage easily.
Upanishads
The
exact number of Upanishads is not determined. But, ten Upanishads are widely
accepted as the most important. Among the ten, “the Kathopanishad” (Katha meaning stories) contains the concept of
“finding the things that are substantial and not to catch shadows”. It was told
through the legendary nachiketa.
Nachiketa, was consigned to death by his father, in a fit of anger. The
obedient son approaches Yama, the God
of death.
Yama was
pleased with his earnestness and hence, grants him three boons. Using the first
boon to remove his father’s misery and the second boon for imparting of
knowledge of that fire which enables one to reach the place of perfect bliss,
he wanted the third one to initiate him to the knowledge of human soul. Yama
declined to answer the question and instead offered him of high value material
things like gold. Nachiketa refused and still was in determined pursuit of
question. At this point, Yama enlightens the boy. Here the substantial thing is
referred to knowledge and shadows are materialistic things.
Dear
learners, you would be wondering by now about the message of the story. Right?
What we interpret from these stories is left to us many times. It depends on
the level of mental status and social status a person live in. It is almost
like the steps of motivation theory. What we need, that we like to see as the
message in the story. I leave it you, to associate the story with the life and
work.
Now, let
us see some mahavakyas (great
sentences) that throws light on how performance of job and duties are
approached in Indian ethos.
"AtmanoMokshartham,
JagatHitayaCha "
All work is an opportunity for doing good to
the world andby thus gaining materially and spiritualty in our lives is the
meaning of this sentence. Performance of any job assigned should be thought as
an opportunity to do good to someone or to the society. Spiritual inclination
is the base of any duty performed.
"AtmanaVindyateViryam"
-Strength and inspiration for excelling in work
comes from the Divine, God within, through prayer, spiritual readings and
unselfish work.
Again,
here it is stressed that, no matter what we do as our work or job, we should
think that the strength comes from divine. Whatever be the achievement in the
work, again it is emphasised that, the inspiration for success came from the
God within.
"YogahkarmashuKaushalam,
Samatvam Yoga Uchyate"
-He who works with calm and even mind achieves
the most.
We have
discussed about anxiety and stress in the previous units with scientific terms.
This is about looking it in the Indian Ethos way. Calm mind is the key to
everything. Here, we differ from the western thoughts, as in west, it is
appreciated if the mind is kept active and brain storming techniques are more
popular. But, in India, meditation and mind tranquillity is considered as high
level virtues and a way to attain bliss.
"YadishibhavanaYasya
Siddhi BhavatiTadrishi "
As we think, so we succeed, so we become.
Attention to means ensures the end.
This
concept stresses the fact of self confidence and perseverance to attain the
goals. The normal work environment in this competitive world requires both the
attributes to stay as a performer.
"ParasparamBhavayantahShreyahParamBhavapsyathah"
-By mutual cooperation, respect and fellow
feeling, all of us enjoy the highest good both material and spiritual.
The
concept of team simply said. The team spirit, building and culture of team
should be mutual cooperation, respect and fellow feeling. with this we move to
next topic - the three ingredients to live a motivated, effective work life.
Ichashakthi, gnanashakthi, kriyashakthi
The
process of work needs three steps –
Desire
to perform, - Ichashakthi
Knowledge
to perform - Gnanashakthi
Strength/courage
to perform (real action) - Kriyashakthi
In our
beliefs, we give these names to the three goddesses of our culture.
Goddess
of wealth – Wealth accumulation, desire to work
Goddess
of Knowledge and Wisdom – Acquiring skills and knowledge to do the work
Goddess
of Power – To get the shakthi (power) Physically and mentally to do the work
The
hidden philosophy is to unite all the three internal powers to perform the duty
sincerely and dedicatedly, as it would take us to the destination of
spirituality.
Thirukural
Thirukural
is considered as one of the best administration literature. In the two line
hymns, a total of 1330, methods of administration and conduct of work are
explained. It is accepted as an extraordinary work by an individual named
Tiruvalluvar. Let us see some of the verses that shows path for a good management.
Money and means, time, place and deed Decide
these five and then proceed.
-Verse
675
This
phrase explains the importance of planning before any job. If we apply this to
performance management, it is deciding the
Compensation
for the job
Job
specifications and description
Time of
the job
Placement
Personality
of the employee
If these
are rightly done while recruiting the employee, the job performance would be as
desired.
Those who dread (apprehension / anxiety)
derision (scornful ridicule / mockery) and Disgrace (loss of reputation as the
result of a dishonorable action) will not commence a task that is unclear
- Verse
464
This
verse tells us the importance of the outcomes of any job performance. Any
action which has consequences of unpleasant happenings should not be commenced
at all.
Is there any task too difficult for the man who
acts at the right time and employs the proper means?
– Verse
483
This
verse is aptly applied for performance. Any job can be well performed if right
means applied at the right time. These are small examples of the big ocean. A
lot more verses pertaining to the management concepts and individual behaviour
are spread over the book. Dear learners, as I told you in the starting, it is
your curiosity to explore and be adventurous to look and study further at the
intricate ideas of our ethos.
Spirituality at work – Indian way?
This
land has identified itself and evolved as highly cultured and spiritual. The
satgurus, saints and yogis for thousand years shown us the way to attain the
highest level of freedom – self attainment. The paths are different in nature,
curious and adventurous many times. But, the interesting segment that is
related to our topic is, many saints has suggested the path of living the life
in its course and
Giving
priority duty and responsibility to. (which is referred to as the essence of
Bhagavat Gita)
Indian
thoughts has been so deep that when compared to other areas in the world,
spirituality at work place like “a small prayer before opening up the day’s
work” can be still found in practice in many areas of the country.
Indian
thoughts insist on taking up the work, whatever it may be, with dedication. The
two basic points that are necessary are
Working
with sincerity
Working
with honesty.
Human
race have been always seeking the comfort and ease to lead the life, science
and technology helping in inventing new products that will clear the hard work
and create a platform of comfortable life. The other search of life from the
start is the inner freedom.
But the
question raised by the great gurus is “the level of comfort is raising, is the
level of quality of life increasing?”.
Let us
list out the things that are in increase in the present world of Corporates:
Working
time
Travelling
distance to work, due to the company sponsored travel arrangements
Time
spent on travel
Comforts
at the work place
Perquisites
And so
on….
I don’t
need to list out the things that we are losing in the present world when
compared to the work place three or four decades ago. To start with time at
home, time to eat peacefully, time to spend with family, time to spend for the
things that really interests us, …….
To
conclude, I would like to quote two great saying of two great personalities
Sri
Narayana Guru said that “ whatever may be a man’s religion, it is enough if it
makes for a better man”.
The
mother of Aurobindo Ashram says “One can progress through meditation, but
through work- provided it is done in the right spirit- one can progress ten
times more”.
Summary