The most effective way to learn and develop a new skill or behavior is to apply it and practice it on the-the-job and in real-life situations.
Holistic Approach to Learning
The
most effective way to learn and develop a new skill or behavior is to apply it
and practice it on the-the-job and in real-life
situations.
The 70/20/10
Formula
70% of learning & development takes place from real-life and on-the-job experiences, tasks, and problem solving.
This is the most important aspect of any learning and development plan
20% comes
from feedback and from observing and working with role models.
10% of
learning and development comes from formal
training.
The Learning Process
Definition of Learning
According
to Stephen Robbins, learning may be defined as any relatively permanent change
in behavior that occurs as a result
of experience. The present definition of learning has several
components that deserve
clarification:
Learning Involves Change Change may be good or bad from an
organizational point of view. People can learn
unfavorable
behaviors to hold prejudices or to restrict their output, for example, as well
as favorable behaviors.
The Change Should be Relatively Permanent
Temporary
changes may be only reflexive and fail to represent any learning. Therefore, the requirement that learning should be
relatively permanent rules out behavioral changes caused by fatigue or temporary adaptations.
Learning Involves Change
in Behavior
Learning
takes place when there is a change in actions. We should depend on observation to see how much learning
has occurred.
Learning can be defined as a change
in behavior as a result of experience. This can be physical and overt, or it may involve complex intellectual or
attitudinal changes which affect
behavior in more subtle ways. In spite of numerous theories and contrasting
views, psychologists generally
agree on many common characteristics of learning.
Learning Objectives
To know the basic nature of learning
To know the theories
of learning
To know the application of learning principles in organizational context
Learning may be explained by a combination of two basic approaches: behaviorism and the cognitive theories
Behaviorism
Behaviorists
believe that animals, including humans, learn in about the same way. Behaviorism stresses the importance of
having a particular form of behavior reinforced by someone, other than the student, to shape or control what is
learned. In aviation training, the
instructor provides the reinforcement. Frequent, positive reinforcement and
rewards accelerate learning.
This
theory provides the instructor with ways to manipulate students with stimuli, induce the desired behavior or response,
and reinforce the behavior with appropriate rewards.
In general, the behaviorist theory emphasizes positive reinforcement rather
than no reinforcement or punishment.
Other features of behaviorism are considerably more complex than this simple explanation. Instructors who need more
details should refer to psychology texts for a better understanding of behaviorism. As an instructor, it is important to keep in mind that behaviorism is still widely used today, because
controlling learning experiences
helps direct students
toward specific learning
outcomes.
Cognitive Theory
Much of the recent psychological thinking
and experimentation in education includes some facets of the cognitive theory. This is true
in basic as well as more advanced training programs. Unlike
behaviorism, the cognitive theory focuses on what is going on inside the student’s
mind. Learning is not just a change in behavior;
it is a change in the way a student thinks,
understands, or feels.
There
are several branches of cognitive theory. Two of the major theories may broadly be classified as the information processing model and the social
interaction model. The first says that the
student’s brain has internal structures which select and process incoming material,
store and retrieve
it, use it to produce
behavior, and receive
and process feedback
on the results.
This
involves a number of cognitive processes, including executive functions of recognizing expectancies, planning
and monitoring performance, encoding and chunking
information, and producing internal
and external responses.
The
social interaction theories gained prominence in the 1980s. They stress that learning and subsequent changes in behavior
take place as a result
of interaction between
the student and the environment.
Behavior
is modeled either by people or symbolically. Cultural influences, peer pressure,
group dynamics, and film and television are some of the significant factors. Thus, the
social environment to which the student is exposed demonstrates or models behaviors, and the student cognitively processes the
observed behaviors and consequences. The cognitive processes
include attention, retention, motor responses, and motivation. Techniques for learning include direct modeling and verbal
instruction. Behavior, personal factors, and environmental events all work together
to produce learning.
Both
models of the cognitive theory have common principles. For example, they both acknowledge the importance of reinforcing behavior and
measuring changes. Positive reinforcement is important,
particularly with cognitive concepts such as knowledge and understanding. The need to evaluate and
measure behavior remains because it is the only way to get a clue about what the student understands.
Evaluation
is often limited to the kinds of knowledge or behavior that can be measured by a paper-and-pencil exam or a performance test.
Although psychologists agree that there often are errors
in evaluation, some means of measuring student knowledge, performance, and behavior is necessary.
Combined Approach
Both
the behaviorist and the cognitive approaches are useful learning theories. A reasonable way to plan, manage, and conduct aviation training is to include the best features
of each
major theory. This provides a way to measure behavioral outcomes and promote cognitive
learning. The combined
approach is not simple, but neither is learning.
How do People Learn?
Initially,
all learning comes from perceptions which are directed to the
brain by one or more of the five
senses: sight, hearing, touch, smell, and taste. Psychologists have also found that learning occurs most rapidly
when information is received through more than
one sense
Perceptions
Perceiving involves
more than the reception of stimuli from the five senses. Perceptions result when a person gives
meaning to sensations. People base their actions on the way they believe
things to be. The experienced aviation maintenance technician, for example, perceives an engine malfunction quite differently than does
an inexperienced student. Real
meaning comes only from within a person, even though the perceptions which evoke these meanings result from external stimuli. The
meanings which are derived from perceptions
are influenced not only by the individual’s experience, but also by many other factors. Knowledge of the factors which
affect the perceptual process is very important to the aviation
instructor because perceptions are the basis
of all learning.
Factors Which Affect
Perception
There
are several factors that affect an individual’s ability to perceive. Some are internal to each person
and some are external.
Physical organism
Basic need
Goals and values
Self-concept
Time and opportunity
Element of threat
Physical Organism The
physical organism
provides individuals with the perceptual apparatus for sensing the world around them. Pilots, for
example, must be able to see, hear, feel, and
respond
adequately while they are in the air. A person whose perceptual apparatus
distorts reality is denied
the right to fly at the time of the first medical
examination.
Basic Need
A
person’s basic need is to maintain and enhance
the organized self. The self is a person’s past, present, and
future combined; it is both physical and psychological. A person’s most fundamental, pressing need is to
preserve and perpetuate the self. All perceptions are affected by this need.
Goals and Values
Perceptions depend
on one’s goals and values. Every experience and sensation which is
funneled into one’s central nervous system is colored by the individual’s own
beliefs and value structures.
Spectators at a ball game may see an infraction or foul differently depending on which team they support. The precise
kinds of commitments and philosophical outlooks which the student holds are important for the instructor to
know, since this knowledge will assist in predicting how the student will interpret
experiences and instructions.
Goals
are also a product of one’s value structure. Those things which are more highly valued
and cherished are pursued; those which are accorded less value and importance are not sought after.
Self-Concept
Self-concept is
a powerful determinant in learning. A student’s self-image, described in such terms as confident and insecure, has a great influence on the total perceptual process.
lf a student’s experiences tend to support a favorable self-image, the
student tends to remain receptive to subsequent
experiences. lf a student has negative experiences which tend to contradict self-concept, there is a tendency to reject additional training.
A
negative self-concept inhibits the perceptual processes by introducing
psychological barriers which tend to keep
the student from perceiving. They may also inhibit the ability to properly implement that which is
perceived. That is, self-concept affects the ability to actually perform or do things unfavorable. Students
who view themselves positively, on the other hand, are less defensive and more
receptive to new experiences, instructions, and demonstrations.
Time and Opportunity
It
takes time and
opportunity to perceive. Learning some things depends on other perceptions which have preceded these learning, and on the availability of
time to sense and relate these new things
to the earlier perceptions. Thus, sequence and time are necessary.
Element of Threat
The
element of
threat does
not promote effective learning. In fact, fear adversely affects perception by narrowing the perceptual field.
Confronted with threat,
students tend to limit their attention to the threatening object or condition. The field of vision is reduced, for example, when an individual is frightened and all the perceptual faculties
are focused on the thing that has generated fear.
Flight instruction provides many clear examples of this. During the initial practice of steep turns, a student pilot may focus attention
on the altimeter and completely disregard outside visual references.
Anything an instructor does that is interpreted as threatening makes the student less able to accept the
experience the instructor is trying to provide. It adversely affects all the
student’s physical, emotional, and mental faculties.
Learning is a psychological process, not necessarily a logical one. Trying to frighten a student through
threats of unsatisfactory reports or reprisals may seem logical,
but is not effective psychologically. The effective instructor can
organize teaching to fit the psychological
needs of the student. If a situation seems overwhelming, the student feels unable to handle all of the factors involved, and a threat
exists. So long as the student feels capable of coping with a situation, each new experience is viewed as a challenge.
A
good instructor realizes that behavior is directly influenced by the way a
student perceives, and perception is affected
by all of these factors. Therefore, it is important for the instructor to facilitate the learning process by avoiding
any actions which may inhibit or prevent the attainment of
teaching goals. Teaching is consistently effective only when those factors which
influence perceptions are recognized
and taken into account.
Insight
Insight involves the grouping of perceptions into meaningful wholes.
Creating insight is one of the instructor’s major responsibilities. To ensure that this does occur, it is
essential to keep each student constantly receptive to new experiences and to
help the student realize the way each piece relates to all other pieces of the total
pattern of the task to be learned.
As
an example, during straight-and-level flight in an airplane with a fixed-pitch propeller, the RPM will increase
when the throttle
is opened and decrease when it is closed. On the other hand, RPM changes can also result from changes
in airplane pitch attitude without
changes in power setting. Obviously, engine speed, power setting, airspeed, and airplane attitude
are all related.
True learning
requires an understanding of how each of these factors may affect all of the others and, at the
same time, knowledge of how a change in any one of them may affect all of the others. This mental relating and grouping
of associated perceptions is called insight.
Insight
will almost always occur eventually, whether or not instruction is provided. For this reason,
it is possible for a person to become an electrician by trial and error, just as one may become a lawyer by reading
law. Instruction, however,
speeds this learning
process by teaching
the relationship of perceptions as they occur, thus promoting the development of the student’s insight.
As
perceptions increase in number and are assembled by the student into larger blocks of learning, they develop insight.
As a result, learning becomes more meaningful
and
more permanent. Forgetting is less of a problem when there are more anchor
points for tying insights together.
It is a major
responsibility of the instructor to organize demonstrations and explanations,
and to direct practice, so that the student has better opportunities to
understand the interrelationship of the many kinds of
experiences that have been perceived. Pointing
out the relationships as they
occur, providing a secure and non threatening environment in which
to learn, and helping the student acquire and maintain a favorable self-concept
are key steps in fostering the development of insight.
Motivation
Motivation is probably the dominant
force which governs the student’s progress and
ability
to learn. Motivation may be negative or positive, tangible or intangible,
subtle and difficult to identify,
or it may be obvious.
Negative
motivation may engender fear, and be perceived by the student as a threat. While negative motivation may be useful in certain
situations, characteristically it is not as effective in promoting
efficient learning as positive motivation.
Positive
motivation is provided by the promise or achievement of rewards. These rewards may be personal or social; they
may involve financial gain, satisfaction of the self- concept, or public recognition. Motivation which can be used to advantage
by the instructor includes the desire for personal gain, the desire
for personal comfort
or security, the desire for group approval, and the achievement of a favorable
self-image.