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MBA (General) - IV Semester, Information Technology and E-Business, Unit 5.2

Conclusion of Global IT Management

   Posted On :  07.11.2021 08:28 am

The emerging sub-discipline of Global Information Technology (GIT) is also referred to within the Information Systems (IS) discipline as Global Information Technology Management, as International Information Systems, and as Global Management Information Systems.

Conclusion

Global Information Technology spending is expected to grow rapidly, in the context of a global economic recovery and Internet penetration into the lives of businesses and customers. Because of the magnitude of this investment in the world market, many organizations will be forced to evolve into global corporations all over the world. The managers that will view these rapid changes in the global market as an opportunity rather than a burden will have considerable payoffs. Strategically placed investments in global information technology will provide an opportunity to increase control and enhance coordination to their organization while opening access to the new global market.

The size, scope, and complexity of the Global Information Technology market will present managers with problems they never imagined before. Managers will be forced to re-evaluate their Global Information Technology Management and to develop Global Information Strategy, which will help them to survive in the fast changing technology oriented global market.

Global IT Management

The emerging sub-discipline of Global Information Technology (GIT) is also referred to within the Information Systems (IS) discipline as Global Information Technology Management, as International Information Systems, and as Global Management Information Systems.

GIT encompasses multiple levels of analysis

The nation(s), or international policy-making body.

The firm(s), the Multinational Enterprise (MNE) or the IT vendors

The group(s) or team(s)

The individual

The technology overlay

Motivation for the Emergence of the GIT Sub-Discipline

The obvious reason the recent decades brought about increased levels of business globalization, international trade and competitiveness, and corresponding use of IT on a global basis including increased systems integration and convergence.

The not-so obvious reason GIT is a result of the traditional US-centric discipline of IS that has awoken to the practical and intellectual needs of examining IS (and IT) in the global context, rather than as a generic country-agnostic construct, or one in which US issues dominate the research agenda. This is why, in part, one finds “IT country X,” “IT (non-US firm) a in GIT...at this stage.

A third reason relates to the impact of culture on the development, implementation and use of IT around the world. With the move away from ethnocentrism, so increased attention is being paid to the impacts that culture, in its myriad variations, exerts.

A study based on IS professionals charged with managing international IS outlined a global IS research agenda with four areas

Matching global IS strategy to global business strategy;

Issues involving the technical platform for global IS applications;

Issues involved in international sharing of data; and

Issues of IS projects spanning cultures.

In a “key issues” study on GIT framed out into the following categories

Managerial/strategic,

Technological/application,

Host country social/cultural,

Host country economic,

Host country technological, and

Host country political/legal.

The choice of technology platforms (also called the technology infrastructure) is a major dimension of global IT management. Technology platforms required to support a global business operation must consider include

Hardware choices,

Software choices,

Telecommunications networks, and

Computing facilities.

The management of technology platforms (also called the technology infrastructure) is another major dimension of global IT management. Technology platforms required to support a global business operation must consider

Hardware

Software

Data resources

       Internet, intranet, extranet sites

       Computing facilities that support global e-business operations

Many businesses are becoming global companies and moving toward transnational business strategies in which they integrate the global business activities of their subsidiaries and headquarters. This requires that they build a global IT platform, i.e. an integrated worldwide hardware, software and Internet- based network architecture.

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