The term power may be applied to individuals, groups, teams, departments, organizations, and countries.
Concept and Sources of
Power
The term power may be applied to individuals,
groups, teams, departments, organizations, and countries. Power influences may
affect resource allocations, space assignments, goals, hiring decisions, and
many other outcomes and behaviors in an organization. It is defined as follows.
Power is
the capacity to influence the behavior of others.
There are different sources of
power. They are broadly divided into
(i) interpersonal
sources and (ii) structural sources. They are further classified as shown in
Figure 20-1.
(a) Interpersonal sources of power
Reward power is individual’s ability to
influence others’ behaviors by rewarding their desirable
behaviors. Compliance with requests and directives depends on rewards and the
value of rewards to the recipients. Therefore, a superior can get desirable
behaviors only when the rewards he has offered are valuable to the
subordinates.
Coercive power is an
individual’s ability to influence others’ behaviors by punishing their
undesirable behaviors. For example, subordinates may comply because they expect
to be punished for failure to respond favorably to managerial directives.
Punishment may take the form of reprimands, undesirable work assignments,
closer supervision, tighter enforcement of work rules, suspension without pay,
and the like. The organization’s ultimate punishment is to fire the employee.
Legitimate Power most
often refers to a manager’s ability to influence subordinates’ behaviors
because of the manager’s formal position in the organization. Subordinates may
respond to such influence because they acknowledge the manger’s legitimate
right to prescribe certain behaviors.
Expert power is an individual’s ability to
influence others’ behaviors because of recognized competencies, talents, or
specialized knowledge.
To the extent that mangers can demonstrate competence in implementing,
analyzing, evaluating, and controlling the tasks of subordinates, they will
acquire expert power.
Referent Power is an
individual’s ability to influence others’ behaviors as a result of being
respected, admired, or liked. For example, subordinates’ identification with a
manager often forms the basis for referent power. This identification may
include the desire of subordinates to emulate the manager. A young manager may
copy the leadership style of an older, admired, and more experienced manager.
The older manager thus has some ability-some referent power-to influence the
behavior of the younger manager.
(b)
Structural sources of power
Structural sources of power are related to the
division of labor and position in different teams and departments work
assignments, locations and roles. The positions in hierarchy naturally result
in a variety of situations in which there is unequal access to information,
resources, and decision making.. Any of the situational factors could be a
source of power in an organization, which include knowledge, resources,
decision-making and networks. Knowledge power – This
power is from knowledge-information and know-how that exists in an
organization. Those in a position to control information about current
operations, develop information about
alternatives, or acquire knowledge about future events and plans have enormous
power to influence the behaviors of others.Personal
computers and computerized workstations are having a dramatic impact on the
access to and use of information-and thus on power relationships-in many
organizations. Resources power – Organizations
need a variety of resources, including human resources, money,
equipment, materials, supplies, and customers, to survive. The importance of
specific resources to a firm’s success and the difficulty of obtaining them
vary. The old saying that “he who has the gold makes the rules” sums up the
idea that resources are power. Those having resources exercise power. Today
companies are adopting retention strategies to retain competent employees.
Skilled people have power advantage over the less skilled people. Decision-making power –
Decisions in organizations often are made sequentially, with
individuals, groups, or teams participating. The decision-making process
creates additional power differences. Those who are in the critical positions
of decision-making process might influence power. They influence the goals
being developed, premises being used in evaluating an issue, alternatives being
considered, outcomes being projected, and so on.Consider,
purchase process of a firm. If the plant superintendent is the one who has to
approve the quotation submitted by the suppliers, the purchase manager has to
wait for the decision of Plant superintendent. Network power –
Managers and departments that have connecting links with other
individuals and departments in the organization will be more powerful than
those who don’t. The concept of networks as power implies that various
affiliations, channels of information, and coalitions, both inside and outside
the organization, represent sources of power. These networks can be information
links, supply links and support links. Lower level employee power – In
organizations lower level employees also may wield
considerable power. One of the sources can be expert power, which may allow
subordinates to influence their managers.
For example, an office assistant who can use
windows 98 spread sheet can influence his manager if he is not familiar with
the same.
Tags : Strategic Management - Strategy Implementation
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