The communication system comprises posts and telegraphs, telecommunication systems, broadcasting, television and information services.
Communications
The communication system
comprises posts and telegraphs, telecommunication systems, broadcasting,
television and information services. By providing necessary information about
the markets and also supplying necessary motivation, the communication system
helps to bring buyers and sellers together effectively and helps to accelerate
the growth of the economy. Accordingly, the modern communication system has
become an integral part of the development process.
Importance
Of Communication
With the development of science
and technology, the need for the importance of communication is felt and
consequently the social behaviour of human mankind is also transformed to a
larger extent. The pressure of work and other social and personal commitments
keep people in tight schedules leaving no time for casual talk or gossiping in
private life. Whereas, in business circles, stiff competition of trade, liberal
import of goods, development of new businesses by foreign corporate houses,
indigenous giants, NRI’s investment, easy availability of bank loans, heavy
transactions in the stock market, etc., Make business people to keep track of
the development worldwide in order to keep abreast of business
information on hourly basis. It involves
interpretation of communication between people continuously which in turn
results into refined decision-making of the business people.
In the modern professional
organizations a great deal of importance is attached to devising and
maintaining an efficient system of communication. Research shows that 70% to
80% of the total working time of professional and top ranking officials of
corporate offices is spent on communication. In india, out of total time spent
on communication, 64.14% Is on communicating in english as against 27.22% In
hindi and 8.64% In regional languages. Thus the role of english in business communication
is predominant and it continues to be in the first place always.
Communication performs a number
of functions and plays a major role in an organization.
Internal Communication
External Communication
Postal System In India
Since 1950-51, the postal network
has been expanded throughout the country, and in recent years, with special
emphasis on the rural, hilly and remote tribal areas. The postal department has
given a new thrust to its programme of modernisation for providing new value
added services to customers. This includes:
A programme of computerised
services of such postal operations as mail processing, savings of bank and
material management
Introduction of metro channel service linking 6
metros
Introduction of raidhani channel
linking delhi with most of the state capitals and
A business channel with exclusive treatment to pin
coded business mail
In recent years, there has been a
healthy growth in many lines of postal activity, such as speed post traffic,
postal life insurance, extensive of postal life insurance and post office
savings banks to rural areas, etc.
Indian Telegraphs
Indian telegraph is one of the
oldest government-owned public utility organisations in the world. A number of
telegraph offices has been increased from 8,200 in 1951 to over 30,000 now. All
these facilities: the phonogram service for sending and receiving
telegram by telephone, telex service to send and receive printed message
directly from one centre to another, the tremendous expansion of telephone
facilities and direct trunk dialing – are available to the general public.
Telecommunications
Telecommunication is a vital
input for global competition and for india’s success in the international
markets. It is important not only because of its role in bringing the benefits
of communication to every corner of india but also in serving the new policy
objectives of improving the global competitiveness of the indian economy and
stimulating and attracting foreign direct investment. There has been phenomenal
growth in the telecommunication sector after 1995.
There has been a shift in
importance towards the private sector and towards wireless telephony with
falling tariff rates for cellular phones. There has also been a phenomenal
increase in the number of cellular subscribers. Cellular telephony has become
the most preferred mode of communication among the indian public.
Strengths,
Weaknesses And Remedies Of Telecommunication
Strength
Huge potential for expansion
Rapid growth in the last couple
of years with annual growth of 13 % between 1984 and 1994 and 20 % thereafter.
Relatively high density with 7.97
Phones per 100 towns people ahead of china and indonesia
High technology – 66 % of exchanges are digital
Weaknesses
Waiting period to get new connections
Poor maintenance 218 faults for 100 lines every
year
Privatisation efforts are not successful
Remedies
Accelerate the clearance process
for private sector entry into basic telecom services
Offer incentives to private
telecom companies for meeting connection and low-fault targets
Resolve disputes between private
operators and the DOT over long distance connections immediately
Convert the DOT into a holding
corporation, with its subsidiaries operating services in different circles
Replace the indian telegraph act,
1885 with a new act incorporating the impact of technology changes.
Recent Developments In
Telecom Sector
Large number of villages are now
covered through wireless in local loop (WLL)
The national internet backbone (NIB) was
commissioned
Since long distance (national and
international) has been opened up to competition, long distance tariffs have
come down.
To enhance telecom services in
rural and remote areas, the telecom department has issued guidelines for
implementing universal service obligation (USO)
According to the new telecom
policy every village in india is expected to be provided with one public
telephone.
Tags : Business Environment and Law-Infrastructure Of The Economy
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